Tuesday, March 12, 2013

How has Information Technology increased productivity in the Business?



Go back about 20 years ago, and picture yourself in a normal business setting.  You are a head lawyer of a top law firm, one that is respected well across the entire city of Charlotte, NC.  How would you go about communicating information with your employee’s?  Chances are you would spend a lot of man powered time communicating information between your clients, secretaries, etc. in the firm.  Sure there were computers, equipped with keyboards for typing, and regular office phones, and if you were really lucky, some of your employee’s had cell phones to do basic communication with. 
Look at all of the different types of IT’s available in today’s business setting.  Today’s business workers have access to I-phones, email, chat services, and even now of days, the I-Pad.  Without a doubt, all of these new and modern technologies help spread the ease of communication to the Employer or owner of a business.  Information now flows sooner, more efficiently, all saving the company’s time and resources.  Businesses can create a Facebook page, and can market with you through multiple ways, like Television, online catalogs, or emailing you with the latest products available. 


Productivity is not just felt within the business; it’s also felt by the most important people to a business, the customers.  Often, businesses have their own Internet home page to let customer’s browse for certain products, or just look for store locations.  One of the most important pages for the customer could be the contact/customer service page.  Instead of having to physically drive to the business to get help with a store representative, customers can email, speak to a consulate or service provider to answer questions.  Apple’s contact page is a prime example.  

Do you think in the next 15 to 25 years, business productivity will increase substantilaly, or remain about the same as today?  How do you see the business world changing in the future? 













Sources
cis.stclaircounty.org
studentbooster.info
http://smallbusiness.chron.com/business-benefits-information-technology-4021.html

2 comments:

  1. I feel that business productivity will definitely continue to increase in the years to come, and quite possibly substantially. There are so many new technologies that have been put into place in the workplace in the 21st century. From the Internet, to mobile and wireless Internet, to smart phones, apps, MIS, and social networks, there have been so many break throughs. These new technologies have been adopted and implemented by many businesses. More will follow, customers will become more educated, and technology will be used more efficiently. It takes time for new technologies to develop, adjust, and become in sync with the business plan. As they do, productivity will dramatically increase.

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  2. I believe the most important part of your comment was the time issue. I remember four or five years ago when all of these types of technologies were first starting to be implemented. For example the apps on cell phones, I-Pads, and even the first I-Phone. Over time, society has changed to these modern devices and technologies. Consumers and businesses now have more options when it comes to purchasing smart phones and I-Pads. It seems like in today's world, if you are not equipped with these compatibilites then you or your business is operating at a serious disadvantage.

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